This Refund Policy describes the rules and conditions under which refunds may be
issued for payments made to Youth Computer Education Centre (YCEC).
By making any payment on our website or through our digital platforms, you agree
to comply with the terms outlined in this policy.
Youth Computer Education Centre provides computer education, certification programs,
digital services, online tools, and franchise-related facilities. Due to the nature
of educational and digital services, most services are activated immediately after
successful payment.
General Refund Policy
All payments made for courses, certifications, digital services, tools, registrations,
or wallet recharges are generally non-refundable once the service has
been successfully activated, accessed, or delivered to the user.
Users are advised to carefully review course details, service descriptions, and pricing
information before making any payment. Completion of payment indicates acceptance of
this Refund Policy.
Eligible Refund Cases
Refunds may be considered only under limited and valid circumstances. These include
duplicate payments made accidentally, technical errors where payment is deducted but
the service is not delivered, or unauthorized transactions verified by our support team.
In such cases, users must provide valid transaction details and supporting information
to help us investigate the issue.
Non-Refundable Situations
Refunds will not be issued for change of mind after payment, incorrect service selection
by the user, failure to use services within the validity period, successful wallet credits,
or services already accessed or utilized.
Wallet Recharge Policy
Wallet recharges made on the Youth Computer Education Centre platform are strictly
non-refundable once the amount has been successfully credited. Wallet balances can
only be used for services available on our website and cannot be withdrawn as cash.
Refund Request Procedure
To request a refund, users must contact our support team within 7 days
of the transaction date. Refund requests must include transaction ID, registered email
address, payment date, and a clear reason for the request.
Refund Processing Time
Once a refund request is approved, the amount will be processed within
7–10 working days. Refunds will be credited back to the original
payment method used during the transaction. Processing time may vary depending on
banks or payment gateway providers.
Third-Party Payment Gateways
All payments on Youth Computer Education Centre are processed through secure and
trusted third-party payment gateways such as Razorpay. We do not control payment
gateway processing timelines or banking delays.
Policy Updates
Youth Computer Education Centre reserves the right to update or modify this Refund
Policy at any time without prior notice. Any changes will be effective immediately
upon posting on this page.
For any refund-related queries, users may contact our support team at
support@ycecindia.com.
EDUCATION CENTRE(YCEC)
